Anglais Customers the day after tomorrow ; how to attract customers in a world of AI, bots and automation (édition en anglais)

À propos

We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy.

This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow. Only then will you be able to successfully combine the most brilliant digital innovations with the most unique human skills.

Rayons : Sciences humaines & sociales > Sciences sociales / Société > Thèmes et questions de société

  • Auteur(s)

    Steven Van Belleghem

  • Éditeur


  • Distributeur


  • Date de parution


  • EAN


  • Disponibilité


  • Nombre de pages

    264 Pages

  • Longueur

    21 cm

  • Largeur

    25 cm

  • Épaisseur

    3 cm

  • Poids

    824 g

  • Support principal

    Grand format

Infos supplémentaires : Relié